RAHRC HOUSE RULES SEPTEMBER 2011
Clarification on House Rules
The Ras al Hamra Recreation Centre (RAHRC) Club has always operated on the principle that we as Members make the club a better and lively place by sharing our interests and special talents with other members free of charge. In view of this we have now amended the RAHRC Club House rules to remove any misalignment and ambiguity regarding payments to our Members. With immediate effect all Members are expected to give their services free of charge to other Members on RAHRC premises.
The purpose of these rules is to ensure the smooth running of the Ras al Hamra Recreation Centre (RAHRC), to ensure that members understand the code of conduct expected of them, and for ensuring the convenience, safety and health of all users of the club facilities.
Members of all categories and their guests must conform to the following rules. Should any Member be notified that they are in breach of these Rules it is expected that they will rectify the situation with immediate effect. Failure to do so will regrettably give rise to disciplinary action.
Members should also bear in mind that the Royal Oman Police (ROP) make regular inspections of the RAHRC premises and that breaches of these Rules, Particularly in relation to alcohol, may result in legal proceedings being brought against the RAHRC and the Member concerned. The operation of the RAHRC is subject to ROP Liquor License Regulations.
Members are requested to address any queries to the RAHRC Manager in the first instance. Use of the official RAHRC e-mail address (firstname.lastname@example.org) to communicate with the RAHRC management is encouraged. The traditional paper mail is slow and not reliable.
Changes to the House Rules:
Any changes to these rules will be recommended by the RAHRC Main Committee and will be endorsed by the President.
- The RAHRC has premises and facilities at Ras Al Hamra (RAH). All Members have equal status and equal rights in the RAHRC, with the exception of areas outlined in the Statutes.
- All Members are expected to give their services free of charge to other Members on RAHRC premises.
- Members are at all times responsible for their children and guests and should make them aware of relevant rules, regulations and safety procedures.
- Members are expected to dress in an acceptable, inoffensive manner appropriate to the activity they are undertaking. Members must not leave the premises or enter any of the main buildings dressed only in a swimsuit; and Members must not enter the swimming pool dressed in anything other than appropriate swimwear.
- All suggestions and complaints should be addressed to the RAHRC Manager preferably by e-mail, copying the General Secretary.
- No pets are allowed on any of the RAHRC premises (including beach, golf course and football, hockey and cricket pitches).
- Safety is of the highest priority at the RAHRC and it is the responsibility of all Members to make themselves aware of relevant safety procedures and regulations at RAH and surrounding areas. Members should, in particular, refer to relevant documents produced by the Boat and Golf Centres referring to their respective areas of activity, and the notice boards where safety notification is displayed.
- For all emergencies dial 5555 if you are on the PDO telephone network (add 2467 before the number if you are using any other network, e.g. GSM); give your name clearly to the operator and describe the nature of the emergency. The operator will follow the documented PDO Emergency procedure.
- Members and their guests are expected to conduct themselves in an orderly fashion on RAHRC premises and particularly around swimming pools, for the safety of themselves, other Members and guests.
- No Member may enter the sea at RAH when the red flag is flying and no boats may be launched when the two black balls are raised from the mast of the Boat Centre. Likewise, Members are strongly advised not to enter the sea when the yellow jelly fish flag (sightings within the last 24 hours) is flying at the top of the mast.Refer to Boat Centre rules for further safety regulations.
- Small children must at all times be very closely supervised by a competent adult swimmer around the beach and pool areas.
- Only plastic glasses or paper cups are to be taken onto the beach or around the swimming pool.
- No inflatable airbeds, surfboards or balls are allowed, and no games involving the throwing of objects are permitted, in or around the pool area unless as part of an activity organised by the RAHRC or one of its sections.
- Roller skates and skateboards are not allowed on the roads. Roller skates, skateboards and the riding of bicycles are not allowed on the main patio area at RAH or the Golf or Boat Centre areas.The special skate ramps near the Sports Hall or the volleyball court at RAH can be used for this purpose if unoccupied. Parents must ensure that appropriate Personal Protection Equipment are worn at all times: proper shoes, knee caps, elbow caps, helmets, etc.
- Membership of the RAHRC is governed by strict guidelines prepared jointly by the MD of PDO and the RAHRC Membership Committee. Applications for Membership should be accompanied by the appropriate form available from the RAHRC office at RAH or from the RAHRC website (http://www.pdorc.com/forms.html),
and will be considered by the Membership Committee which meets at regular intervals.
- Membership cards must be carried at all times when on RAHRC premises. Access will be denied if a valid Membership card cannot be produced on demand. In addition, each Membership card will show any restrictions such as “No Alcohol” or “No Guests Allowed”, etc. The ROP, the SSS Security Guards, the RAHRC Manager, the RAHRC Staff (including bar tenders), and any RAHRC Committee Member are authorised to request the presentation of
- Members will be required to pay RO. 5/- towards the administration expenses for the re-issue of a lost Membership card.
- A guest is considered as any individual who is not a member of RAHRC and whose age is above 12. The RAHRC staff (including bar tenders), members of the Main Committee and the Security Guards have the right to ask for proof of age.
- A guest fee of RO2 will be levied against the member’s account for each guest being introduced to RAHRC except when the guest is attending a private function organized by the host member. The host member in this case will have already paid a booking fee for the venue used for the private function.
- The guest fee will apply to all guests, including those attending regular events (e.g. bridge, salsa classes, football, basketball, music ensemble, etc.).
- Only the primary member or the member’s spouse may introduce guests; member’s dependents and children are not allowed to introduce guests.
- Up to four guests may be introduced in any one day without prior authorization from the RAHRC Management.
- On special occasions larger numbers may be introduced but only after prior authorization is obtained from the RAHRC Management.
- Guest proof of identity shall not be necessary since guests and participants in RAHRC events are expected to be accompanied by host members.
- Drivers will be allowed in for free on production of a valid “driver” labor card; but they must be accompanied by the host member.
- House-maids will be allowed in for free on production of a valid “maid” labor card; but they must be accompanied by kids and the host member.
- Others will be allowed free access to set-up posters, to arrange sponsorships, to set-up for a band, set up for an event, etc. with prior arrangement with the RAHRC Management.
- Prior arrangement will have to be made by RAHRC Sections with the RAHRC Management to bring in guest participants for competitions, lessons, group practice, group exercise etc., bearing in mind that the same guest fee is applicable for these participants.
- The Main Committee reserves the right to review from time to time the number of guests allowed and the guest fee to be levied.
- The Main Committee reserves the right to charge a higher guest fee for guests invited to functions organized by the RAHRC in order to control entry and sales.
- On arrival at the gate, guests will be issued with a guest slip that shows the date, the name of the guest and the name of their host. This slip must be carried by the guest at all times while on the premises, and produced on demand. The guest slip will be valid for multiple entries for one whole day. The RAHRC staff (including bar tenders),members of the Main Committee and the Security Guards have the authority to demand to see this slip to confirm legitimacy of entry.
- With prior arrangement with the RAHRC Management, guests arriving to attend private functions organized by members will be issued with a color-coded card that allows them only one entry to the one specific venue where the function is held. Alternatively, guests may use invitation cards issued by the host provided they get stamped by the front office in advance, and a copy of the card placed with the security guards. Guests holding these cards are not allowed to be in any other part of RAHRC on this occasion.
- By signing in their guests, members and sections accept complete responsibility for their behaviour and are expected to ensure that their guests' conduct is within these House Rules.
- Members are expected to accompany their guests at all times as guests are not permitted to sign for services or goods on the RAHRC premises.
- On some occasions, to control traffic and to enhance safety on the premises, the Main Committee may find it necessary to ask guests to park their cars at the over-flow car park and walk into the premises.
- A joining fee of a minimum equivalent to the guest fee will apply to all competitive participants in an event.
- Exemption from guest or joining fees for special occasions will only be made with the prior approval of the President.
- Members are expected to exhibit parental responsibility with regard to their children, and in the event of any damage to RAHRC property shall reimburse the RAHRC for this damage.
- Members' children under the age of 12 are not allowed on the RAHRC premises without a parent or responsible guardian.The guardian must be at least 16 years of age.
- Members' children above the age of 12 are eligible for entry to the RAHRC provided they hold a valid Family Membership card, which should be produced on request by any of the authorized personnel.
- Member’s children under the age of 12 are not allowed to sign for services or goods on the RAHRC premises. Members' children above the age of 12 are eligible to sign bar chits for services or goods providing they hold a valid Family Membership card.
- Members’ children are not allowed to sign in any guests.
- Members’ children under the age of 21 are not allowed access to the bars and are not allowed to sign for or consume alcohol (ROP License Condition).
- Members' children are required to show suitable respect to RAHRC staff and other Members. In the event of a breach of this code, parents will be informed and Membership may be withdrawn at the discretion of the RAHRC Disciplinary Sub-Committee.
- Following a complaint from a Member about a child's behaviour a warning letter will be sent to the parent. If further complaints are received the Committee will decide upon a suitable course of action.
Accounts/Transactions at RAHRC
- All transactions must be carried out by bar chits in the Tennis Club and Golf Club (or bar coupons in the case of Temporary Members and guests). These chits must clearly show Membership number, full name and signature of Member.
- Bar coupons are available at all the bars and will be sold to Temporary Members on production of a valid Membership card, and to permanent members who may wish to buy them for their guests. These books are only for use by that Member or guest, and are not transferable. Bar books will also be supplied to guests at the time of major events (e.g. sailing regattas) if prior arrangement is made with the RAHRC office.
- For Ordinary Members, settlement of accounts will be by automatic deduction from their salaries. All other classes of Members will be expected to pay their accounts by the end of the following month. If bills are not paid by that time, warning letters will be sent that may lead to cancellation of Membership.
Bars at RAHRC
- The bar hours are subject to the agreement of the ROP. A list of the licensed hours are prominently on display in all bars.
- Applications for license extensions outside normal hours may only be raised by the President, Vice President or Bar Secretary who will channel an application to the ROP through the HRR section of PDO. Applications may take up to three months to process.
- Occasionally, organizers of major events may request extension of bar opening times beyond the normal RAHRC bar operating hours. At their discretion, the President, the Vice President or the Bar Secretary may authorize the extension provided that the extension remains within the opening hours stipulated by the ROP.
- Alcohol from the bars is for consumption only on the RAHRC premises and (with the exception of champagne) will be opened by the barmen before handing to the Member.
- Only Ordinary Members in Salary Group 7 and above and their spouses can purchase alcohol from the Bulk Store. Alcohol purchased from this store is for consumption at the Member’s home and transport is only allowed between the Bulk Store and the Member’s residence. Members are required to keep bulk store receipts during transportation for police examination.
- Sponsorship of social and sporting events is permitted but this must not involve open bars or free drinks to all comers (ROP Directive). The advice of the Committee should be sought if in doubt.
- No Members are allowed behind the bars without the permission of the Bar Secretary.
- Individuals under the age of 21 are not allowed access to the bars and alcohol may not be served to them (ROP License Condition). The bar tenders are fully empowered to enforce this rule, and will seek the help of security to remove parents and children who refuse to abide by this rule. When this happens, the matter will be reported to the committee, and appropriate action will be taken against the member, which could result in termination of membership.
RAHRC Facilities and Equipment
- The facilities at the RAHRC are available for the convenience of all RAHRC Members unless clearly restricted by the laws of the Sultanate or the RAHRC Statutes, in which case the restrictions will be marked clearly on the membership cards, e.g. “No Alcohol” or “No Guests Allowed”.
- Abuse of any property by a Member, Member's children or a guest may render that Member liable for the costs of repair/replacement and/or immediate suspension of Membership rights.
- The booking of premises by Members for private parties is permitted subject to the discretion and written approval of the RAHRC Manager and the payment of a deposit and booking fee (where appropriate).
- The same applies to the hire of RAHRC equipment that can be requested by Members via the appropriate booking form available from the front office. Equipment cannot be taken outside the RAHRC premises without the prior permission of the RAHRC Manager.
- Age limits may be imposed on the use of RAHRC property at the discretion of the Manager, Committee or section representatives (for instance, a 19 year age restriction has been set for billiards/snooker in the absence of adult supervision, and a 16 year age limit for taking out Dories).
- All Sports hall booking (including all section/ block bookings) are subject to cancellation by the RAHRC Management. This includes cancellation of the bookings from the allocated slots or shifting of booking to another slot.
- All bookings made in the Club (Sports Hall, Aerobic Studio, any venue of the Club which includes Falcon Room, Marlin Hall, Volley ball court, Sohar garden and/or Palm room) are subject to cancellation by the Club management.
Social, Charity, Recreational and Sporting Events
- Members and sections are encouraged to organize social, charity, recreational and sporting events at RAHRC.
- All such events, however, must be planned well ahead and the standard event proposal form submitted at least ten working days in advance to RAHRC Management for consideration and approval. It should be noted also that longer lead time may be required to bring in entertainment from overseas as it normally takes 4-6 weeks to get approvals for visas, medical certificates, etc.
- No such events will be allowed on the RAHRC premises unless they are directly under the control of RAHRC management.
- A request to hold such an event will only be approved by the RAHRC management when the management is satisfied that:
i. the event will be adequately funded so as not to compromise the financial integrity of RAHRC;
ii. there is a long enough gap between other planned events to allow for preparations, security arrangements, cleaning, etc;
iii adequate security arrangements can be put in place after discussions with RAHRC staff, the organizers and relevant security personnel.
- Sponsorship is encouraged, subject to the rules and regulations laid down in the Sponsorship Guidelines (refer to Accounts Office for guidance).
- Where tickets are sold to enter such events, a minimum mark-up equivalent to the guest fee will be applied for tickets bought for guests. The event organizing committee or the Main Committee may decide a higher mark-up to enhance access control when deemed necessary.
- Sponsors of such events may be issued with complimentary tickets, the number of which will be determined by the Organizing Committee proportionate to the size of sponsorship.
- All the “mark-up” on the regular ticket price will go to the Main Centre, not the Organizing Section or Committee.
- To comply with government regulations, all tickets will be sold by the front office within the perimeters of the club premises; and no tickets will be sold to members of the public directly, and no advertisement of events will be made directly to them.
- Members will be allowed one regular ticket for each RAHRC card-holding member of the family. All additional others may be bought at the marked-up price.
- The number of guest tickets at the marked-up price that a member is allowed to buy for an event will be proposed by the organizing committee as part of the event proposal for consideration and approval by the Main Committee.
- Competitive participants in these events will have to pay a minimum “participation fee” equivalent to the guest fee unless the event organizing committee finds it necessary to charge a higher fee.
- Non-competitive participants in these events (such as performers, singers, musicians) hired by the Club are exempted from paying participation and guest fees.
- Also exempted from paying participation and guest fees are competitive participants in an event that is considered of a “reciprocal hosting” nature. All other participants will be considered as guests, and they will be required to pay the established guest fee. Example of reciprocal hosting is when RAHRC or one of its sections invites or hosts a team to participate in a free event (e.g. a friendly match) as acknowledgement of a similarly free invitation to a RAHRC team by another club or organization.
- There will be no mark-ups for tickets to charity events.
Access to MAFCC
- There will be no access to MAFCC facilities for RAHRC External Members.
- Only PDO staff and their families will be allowed access to MAFCC.
- Access to MAFCC will only be allowed on production of a PDO ID Card, a RAHRC Ordinary Membership Card, or a special MAF Entry Card that will be issued on demand by RAHRC to families of PDO staff in SG8 and below who are not members of RAHRC and who, by PDO policy, are not issued with a PDO ID Card.
- No guests will be allowed in MAFCC except those attending private functions with prior authorization of the RAHRC management.